Whalex Global

Privacy Policy

Last updated: July 11, 2026

This Privacy Policy explains how Whalex Global collects, uses and protects information when you visit whalexglobal.com or contact us about our products and OEM/ODM services.

Information we collect

We may collect information that you provide voluntarily through inquiry forms, email, WhatsApp or other business communication channels, including:

• Your name, company name, email address and telephone number.
• Target market, interested products, estimated order quantity and customization requirements.
• Files, specifications or other information you choose to send us.

Our website may also collect limited technical information such as IP address, browser type, device type, referring page and website usage data through cookies and analytics services.

How we use information

We use information to respond to inquiries, recommend suitable products, prepare quotations, coordinate samples and OEM/ODM projects, improve our website and services, maintain website security and meet applicable legal obligations.

Cookies and analytics

We may use essential cookies and analytics tools, including Google services, to understand website performance and visitor interaction. You can manage cookies through the consent banner or your browser settings. Disabling some cookies may affect website functionality.

Sharing of information

We do not sell personal information. Information may be shared with relevant manufacturing, logistics, certification or service partners only when reasonably necessary to evaluate or carry out your requested project. We may also disclose information when required by law.

Data retention and security

We retain business inquiry information only for as long as reasonably necessary for communication, project follow-up, record keeping and legal purposes. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

Third-party links

Our website may link to third-party platforms such as WhatsApp, Facebook, YouTube or TikTok. Their own privacy policies apply when you use those services.

Your choices

You may ask us to access, correct or delete personal information that you have provided, subject to applicable law and legitimate business record requirements. You may also ask us to stop non-essential marketing communication.

Contact us

For privacy questions or requests, contact us at contact@whalexglobal.com.